Privacy Policy

Last updated: 25 July 2026


1. Introduction

Acumpara Financial Services (“Acumpara”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit our website www.acumpara.com or use our loan facilitation and financial consulting services.

By accessing our website or submitting your information to us, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you apply for a loan or register as a channel partner, we may collect the following personal information:

  • Full name, date of birth, and gender
  • Contact details (mobile number, email address, residential address)
  • Employment and income details
  • PAN card, Aadhaar card, and other KYC documents
  • Bank statements and financial records
  • CIBIL score and credit history (with your consent)
  • Photographs and signatures

2.2 Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address, browser type, and device information
  • Pages visited, time spent, and click patterns
  • Referring website and search terms
  • Location data (city/region level only)

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Loan Facilitation: To submit your loan application to partner banks and NBFCs
  • Credit Assessment: To evaluate your eligibility and match you with suitable lenders
  • Communication: To contact you regarding your application, offers, and updates
  • Service Improvement: To analyze and improve our website and services
  • Legal Compliance: To comply with applicable laws, regulations, and court orders
  • Fraud Prevention: To detect and prevent fraudulent activities

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information with:

  • Partner Banks & NBFCs: HDFC Bank, ICICI Bank, SBI, Axis Bank, Bajaj Finserv, and other lending partners to process your loan application
  • Service Providers: Technology vendors, payment processors, and analytics providers who assist us in operating our business
  • Legal Authorities: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third parties are contractually bound to maintain the confidentiality and security of your information and use it only for the specified purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmission
  • Secure servers with firewall protection
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices

Despite our efforts, no method of transmission over the internet is 100% secure. We encourage you to protect your login credentials and notify us immediately of any unauthorized access.

6. Cookies Policy

We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

7. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Restriction: Request restriction of processing in certain circumstances
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing for direct marketing purposes
  • Withdraw Consent: Withdraw consent at any time (does not affect prior lawful processing)

To exercise these rights, please contact us using the details provided below. We will respond within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

  • Duration of your loan application process
  • Period required by applicable laws and regulations
  • Time needed to resolve disputes and enforce agreements

Typically, we retain records for 7 years from the date of last interaction, after which data is securely deleted or anonymized.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal information, we will delete it immediately.

10. Third-Party Links

Our website may contain links to third-party websites (partner banks, NBFCs, etc.). We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before submitting any personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Acumpara Financial Services

 privacy@acumpara.com

 +91 98XXX XXXXX

 [Your City], India

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised “Last Updated” date. We encourage you to review this policy periodically.

Last Updated: 25 July 2026

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